Support
A real human reads every ticket. Pick the channel that fits — we don't gate any of these behind forms.
Email support
Account, wallet and product questions.
hello@vaulty.world
Reply within 48h
Security disclosure
Vulnerabilities, phishing, suspicious sites.
security@vaulty.world
Acknowledged within 48h
X / Twitter
Public updates and quick questions.
@VaultyWorld
DMs open
Telegram community
Chat with other Vaulty users and the team.
t.me/VaultyWorld
Live discussion
Before you contact us
A few quick checks solve most issues:
- • Make sure you're connected to the wallet that bought your tickets / holds the funds.
- • Refresh the page, then try once more.
- • Browse the most-read help articles below.
